Where are we?

Opening hours

Mon8.00am - 6.30pm
Tue8.00am - 6.30pm
Wed8.00am - 6.30pm
Thu8.00am - 6.30pm
Fri8.00am - 6.30pm
Sat8.30am - 12.30pm
alternate Saturdays
SunCLOSED

Telephone lines are open at 08.00 hrs

Important - Flu vaccinations 2026/27

See here for information on the upcoming flu and COVID vaccination campaigns

Mental Health Support & Counselling

Your GP surgery is here for you and local organisations are available to provide information and support about mental health.

For urgent Mental Health Support:

Call 999 or go to your nearest Accident & Emergency

Coventry and Warwickshire Crisis Team - If you or someone you are with needs urgent mental health suppport, please call 111 and select the mental health option. The Crisis Team will explore and triage the natureof your call and if appropriate will arrange for a clinician to meet with you.

The team comprises a range of experienced NHS staff and clinicans with specific mental health experitse who have access to serices across Coventry and Warwickshire which can support and advise you.

Here are the details of useful Mental Health Support and Services:

IAPT (Improving Access to Psychological Therapy)

IAPT services are for people with mild, moderate and moderate to severe symptoms of anxiety or depression, living in Coventry, Solihull or Warwickshire.

Services include Cognitive Behavioural Therapy with a therapist to talk through and work on your specific worries or concerns.

You are able to self-refer to IAPT by calling : 02476 671 090 (Monday to Friday, 9am to 4.30pm).

Visit Link

Mind - Mental Health Charity

Mind is a large mental health charity which has created a useful website of helplines, resources and information.

Our local Mind team is Coventry and Warwickshire:

www.cwmind.org.uk

Safe Haven - Coventry and Warwickshire

Mental health support for adults feeling overwhelmed or in crisis, every evening, 6pm–11pm.

Safe Haven Coventry and Warwickshire offers non-clinical, community-based support during the evenings—when most other options aren’t available. It’s there to help adults going through mental health struggles with crisis support, de-escalation, and a friendly face to turn to.

Call (024) 7601 7200 to speak to one of their practitioners

Email support@cwsafehaven.org.uk
Text 07790 777039 (Coventry) or 07852 010146 (Warwickshire)

Visit Link

Together All

Together All is an online community for people who are stressed, anxious or feeling low. The service has an active forum with round-the-clock support from trained professionals. You can talk anonymously to other members and take part in group or one-to-one therapy with therapists.

This resource is free for Warwickshire residents:

www.togetherall.com

Coventry and Warwickshire Mental Wellbeing line

Call 0800 616717

24 Hours a day, 7 days a week.

If you are feeling low, anxious, stressed or having a difficulat time coping and need to talk to someone in confidence. The Mental Wellbeing Line can provide connection, advice, information and signposting to other services.

Visit Link

Samaritans

Call 116 123 (Freephone)

24 hours a day, 7 days a week

Email jo@samaritans.org (response within 24 hours)

Shout

Text 'SHOUT' to 85258 (free)

24 hours a day, 7 days a week.

New Hope Counselling

Call 0779 901 5650

South Warwickshire low-cost counselling available to anyone in need.

Visit Link

Recovery and Wellbeing Academy

Call 0300 303 2626

Free Courses and workshops designed to empower your mental health and wellbeing.

Visit Link

Citizen's Advice

Call 0800 995 6047

9am-5pm Monday to Friday

Visit Link

Adolescent Mental Health

If an adolescent in Warwickshire is in crisis, here are some important contact numbers and resources:

Local Crisis Services

Rise Crisis Team: Provides urgent mental health support for children and young people in Coventry and Warwickshire. You can contact them through the main Rise service.

Warwickshire County Council: Offers various mental health services and can direct you to appropriate crisis support.

National Helplines

Childline: 0800 1111 - Available 24/7 for children and young people to talk about any issue.

Samaritans: 116 123 - Provides 24/7 support for anyone in distress.

YoungMinds Crisis Messenger: Text YM to 85258 - Free 24/7 text support for young people experiencing a mental health crisis 1.

Online Resources

Kooth: Offers free, safe, and anonymous online support for young people aged 11-25.
The Mix: Provides essential support for under 25s, including a crisis messenger service.

Bereavement Support

Losing someone is one of the most difficult experiences a person can face. Whatever you are feeling — sadness, shock, anger, or numbness — your feelings are valid and you are not alone. The team at Sherbourne Medical Centre is here to support you. Please do not hesitate to speak with your GP. The resources below can also offer help, whether you need someone to talk to, practical guidance, or specialist support.

General Bereavement Support

Cruse Bereavement Care -
A national charity offering support, advice and information to children, young people and adults when someone dies.Telephone: 0808 808 1677 Email: helpline@cruse.org.uk

Brunswick Hub — Leamington Spa -
Free 6-week bereavement courses and one-to-one counsellor support, based in Leamington Spa. Telephone: 01926 422123

Compassionate Communities — Warwickshire -
Offers befriending services and one-to-one appointments to discuss grief. Also runs a bereavement support group at St Andrews Church, Rugby — every 1st and 3rd Tuesday, 2:00–3:30pm. No booking required. Not faith-based, everyone welcome. Telephone: 07342 086 276 Email: compassionatecw@uhcw.nhs.uk

John Taylor Bereavement Café — Leamington Spa -
Free monthly drop-in held at Russell Terrace, Leamington Spa. Last Thursday of the month, 10:00am–12:00pm. No booking needed.

Shakespeare’s Hospice -
Bereavement counselling for those affected by life-limiting illness across South Warwickshire.

At A Loss -
A national signposting website with links to a wide range of bereavement support organisations.

Support for Older Adults

Age UK Warwickshire - Counselling for people aged 65 and over. Based at 8–10 Clemens Street, Leamington Spa.

Support for Bereaved Parents

Child Bereavement UK
Helps children and young people (up to age 25), parents, and families rebuild their lives when a child grieves or when a child dies.

Freddie’s Wish — Rugby
A local organisation run from family centres in Rugby, supporting grieving parents. Email: info@freddieswish.org

Rosie Crane Trust
Offers a 24-hour listening ear for bereaved parents. Telephone: 01460 55120

Sands
Specialist support for those affected by the loss of a baby.

Lullaby Trust
Telephone: 0808 802 6868

Support for Bereaved Children and Young People

Child Bereavement UK
Supports children and young people up to the age of 25.

Guy’s Gift — Coventry and Warwickshire
Delivers bereavement support for 5 to 25 year olds throughout Coventry and Warwickshire. Early intervention service tackling a range of emotional concerns. Telephone: 08454 673035 Email: info@guysgift.co.uk

Suicide Bereavement Support

SoBS — Leamington Spa
Survivors of Bereavement by Suicide. A peer support group meeting on the second Monday of every month in Leamington Spa.

Amparo — Coventry and Warwickshire
Free, confidential one-to-one support for people bereaved or affected by suicide. Telephone: 024 7630 2969

Practical Guidance After a Death

Bereavement Advice Centre
Advice on the practical steps to take when someone dies.

GOV.UK — What to do after a death

Warwickshire Libraries
Bereavement and grief self-help books available free, including eBooks.

Rugby Myton Support Hub — Bereavement Help Point
6-week programme of informal group sessions (max 6 people) for those bereaved from life-limiting illness. Mondays 3:30–5:00pm. Telephone: 01788 550 085