Comments, suggestions and complaints
We are happy to accept and consider comments and suggestions from our patients. Please present your views in writing and pass them to Reception staff, or email the Practice Manager on reception@sherbourne.nhs.uk.
Complaints procedure
We always try to offer the best service possible, but there may be times when you feel this has not happened. If you are dissatisfied with any aspect of our service and you may wish to complain.
You can either speak with or write to the Practice Manager giving full details and the issue will be thoroughly investigated. All complaints are acknowledged and investigations carried out as swiftly as possible. We will try to address your concerns, provide you with an explanation and discuss any actions that may need to be taken.
Please click here to access our complaints procedure leaflet.
